Our reception is the engine house of the practice and provides an important link for patients with the practice. When telephoning for medical attention the receptionist may ask you for a few details, all receptionists are fully trained and ask for these details so you can be directed to the right person depending on your health issue or query.
Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, home visit request and take telephone messages. At certain times in the day our reception is very busy and there may be a slight delay so please be patient until they can attend to you.